Terms and Conditions

Terms and Conditions of Website Use

Effective Date: [Insert Date]

Welcome to the website of the London Allergy and Immunology Centre ("the Practice", "we", "us", or "our"). These Terms and Conditions, together with our Privacy Notice, govern your use of this website and our associated online services, including the patient booking portal.

By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use this website.

1. Information About Us

This website is operated by the London Allergy and Immunology Centre.

• Company Registration Number: 7935559
• Registered Office/Main Clinic Address: 9 Harley Street, London W1G 9QY
• Website: www.ukallergy.com

2. Medical Disclaimer & Nature of Information

Important: The content on this website, including text, graphics, and information, is for general informational purposes only.

• It is not intended as medical advice and does not constitute a patient-clinician relationship.
• You should not rely on this information as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your own qualified healthcare provider with any questions you may have regarding a medical condition.
• Never disregard professional medical advice or delay seeking it because of something you have read on this website.
• In a medical emergency, call 999 or attend your nearest Accident & Emergency department.

3. Use of the Online Booking and Patient Portal

Our website provides a portal for booking appointments and managing your patient account. By using this service, you further agree that:

• You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account.
• All information you provide during registration and booking (including personal and health-related information) must be accurate, current, and complete.
• Booked appointments constitute a commitment to attend. You agree to our separate Cancellation Policy (available on the booking portal), which requires a minimum of 24-48 hours notice for cancellation or rescheduling to avoid fees.
• Prepayment may be required to confirm certain appointments or services, as detailed during the booking process.

4. Intellectual Property

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, graphics, logos, text, and all clinical information resources.

• Reproduction, distribution, or modification of any content is prohibited other than in accordance with the copyright notice, which forms part of these Terms.
• All trademarks reproduced on this website which are not the property of, or licensed to, the operator are acknowledged on the website.

5. Limitations of Liability & Warranties

To the fullest extent permitted by law:

• The content of this website is provided "as is" without any warranties, expressed or implied. We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
• We do not warrant that the website will be uninterrupted, error-free, or free from viruses or other harmful components.
• We shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, use of, or inability to use this website, or any errors or omissions in its content. This includes, but is not limited to, damages for lost profits or data.
• Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or for fraud or fraudulent misrepresentation.

6. Links to Other Websites

This website may include links to third-party websites (e.g., partner laboratories, professional bodies, dietetic services). These links are provided for your convenience and further information.

• They do not signify that we endorse the website(s). We have no control over and accept no responsibility for the content, privacy policies, or practices of any third-party websites.
• Your use of any linked website is entirely at your own risk.

7. Data Protection and Privacy

Your privacy is important to us. Any personal data you provide through this website will be processed in accordance with UK data protection law and our Privacy Notice, which explains how we collect, use, and protect your information.

8. Governing Law

Your use of this website and any dispute arising out of such use is subject to the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.

9. Changes to These Terms

We may revise these Terms and Conditions at any time by updating this page. You are expected to check this page periodically to take notice of any changes, as they are binding on you.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

By Post: London Allergy and Immunology Centre, 9 Harley Street, London W1G 9QY
By Email: info@ukallergy.com
By Phone: 020 3143 3449